OPERATING PROCEDURE AND PROCESS FLOW
• A payment is made to many numbers/subscribers at the same time/at once.
• A Bulk Payment line is applied for from MTN.
• These transactions can only be performed on web interface authorized by MTN.
• Each transaction shall cost the amount provided by Schedule 3.
• A bulk payment line does not earn fees.
• Only Customers registered on MTN Mobile Money can receive payments through bulk payments.
1. The Client shall be allocated an account which will be the Client’s Mobile Money account.
2. The Client shall put credit on the Mobile Money Trust Account held by MTN by purchasing E - Money.
3. MTN shall issue Mobile Money value into the Client’s Mobile Money account equivalent to the E-Money purchased by the Client.
4. The Client shall be responsible for maintaining the list of Payees whose Mobile Money accounts will be credited with Mobile Money value.
5. MTN shall provide the Client with a Mobile Money web link where the Client shall upload its payroll file.
6. The Client shall submit via the Mobile Money web link to be provided by MTN, a Bulk Remittance Sheet in a pre-determined format (MS Excel CSV) indicating: -
• The name and MSISDN of each Payee.
• The E-Money value to be remitted to each Payee.
7. The Client will schedule the date and time of payment and the appointed time through the Mobile Money System and MTN will cause the transaction to be effected in one bulk movement of E-Money.
8. The Payee account numbers listed by the Client shall be credited with E-Money value and a report generated on the status of the accounts. The report will reflect whether the transaction has been completed, or not.
9. The Payee will be informed by text message emanating from the Mobile Money system of the E-Money transferred to his/her number.
10. The amounts credited by the Client into the Payees accounts will reduce the outstanding balance on the Client’s Mobile Money account.
11. The authorization process for the Client will be configured to allow for 2 levels (Level A and Level B), as well as a level of access only for uploading of information. The authorization process shall be structured to ensure that no payment is effected until 1 Level B and 1 Level A have authorized the payment.
12. Where the Client uses the Service, or any aspect of the Service in any way not contemplated herein, MTN reserves the right to immediate termination of this Agreement.
Fee structure
1. MTN may change the above Schedule at its discretion.
2. MTN shall be entitled to withhold the stipulated sum of withholding tax in accordance with and as required by the tax authorities in Uganda and the laws of Uganda. MTN further reserves the right to deduct any and all applicable government taxes and/or levies, which become applicable at any time during the subsistence of this Agreement.